FAQ

How long do press‑on nails last?

With proper application and care, BTArtBox soft gel press‑on nails can last 14+ days. Using nail glue instead of adhesive tabs will extend wear time.

What sizes are included?

Each kit includes 32 Nail Tips, 16 Sizes (2 of each), ensuring you always have the perfect fit for every finger.

Are these genuine BTArtBox products?

Yes. VXN Beauty is an officially certified reseller of BTArtBox Nails. Every order is backed by our Certificate of Authenticity, confirming all products are 100% genuine BTArtBox items.

How do I remove them?

Soak your nails in warm water for 10–15 minutes, then gently lift from the sides. An orange stick can help. Never force them off. Nail polish remover can also be used to loosen the adhesive. 

How do I apply press-on nails?

Press‑on nails are easy to apply: prep and clean your natural nails, size each tip, then use either adhesive tabs or glue before pressing each nail on firmly for 30 seconds. Avoid water for the first hour and add a clear top coat every few days to keep them lasting longer. Please refer to our How to Apply Page 

Do you ship Australia‑wide?

Absolutely. All orders ship directly from our Australian warehouse, delivering fast to every state and territory nationwide.

How long does shipping take?

Standard delivery is 3–7 business days. Express options are available at checkout.

Can I return or exchange?

We offer a 30‑Day Satisfaction Guarantee. Unused, unopened items in their original condition can be returned within 30 days of delivery.

Received something damaged or incorrect? You have 14 days to let us know, and we’ll make it right.

For full details, please see our Shipping & Returns page.